Please upload this file as well.Īnd lastly, the FRST logs will help as well: Run this program, which will create a file on your desktop named mb-checkResult.txt. Now please run mb-check, which can be downloaded from here. Please upload the zip file that gets created (it should be on your desktop) You may need to turn on Showing Hidden Files, or type the path manually Note that the ProgramData folder may be hidden. Zip up the folder C:\ProgramData\Malwarebytes\MBAMService\logs by right clicking the folder and choosing Send To -> Compressed (Zipped) folder Verify that Web Protection is not turned on
Hi everyone! If possible, can you please grab some information for us so we can look at what's going on?
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